We’re always looking for ways to make your events experience with us even better. That’s why we’ve launched a new chatbot system, designed to help you get the answers you need, faster than ever.
What can it do?
Our chatbot is available 24/7 and can help with initial queries including capacity questions, availability, menus or venues and much more. Don’t worry, our team is online and ready to help, and you’ll get a quicker response with the chatbot than via email or phone.
Try it out and let us know what you think, as your feedback helps us continue to improve the level of service we provide.
Georgia Johnson, from the Conference and Events team said: ‘We’re really excited about having a chatbot to help us with queries. Outstanding customer service is always our top priority, which the new chatbot supports and aids us in delivering. From helping us monitor messages so we can step in and apply our expertise on specific queries, to speeding up our response times, I’m really looking forward to using it more and making our customer service even better.’
Please note, that if your query or question is about an existing booking, we recommend you still reach out directly to your Account Executive.
