UX and CX: how they work together
User experience and customer experience. Now we know what they mean, let’s look at how they work together in practice.
9 Nov 2018
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Blog
1 Nov 2018
User Experience vs Customer Experience: what’s the difference?
User experience is big news. Make sure you understand exactly what it means with this simple guide.
26 Oct 2018
What is Customer Experience? Your questions answered
Everyone’s talking about it. So what is customer experience? This quick read will make you an instant CX expert.
12 Oct 2018
How to spend your event budget
Keep control of your costs from the start, with this simple step-by-step guide to event budget planning. No fancy software required!
4 Oct 2018
The no. 1 question everyone organising a conference should know how to answer
Pro-tip: it’s not what you think.
1 Oct 2018
Event venue spotlight: the Great Hall
The Great Hall at the University of Birmingham truly lives up to its name. Find out the secrets behind this impressive space – and watch the timelapse video to see how the magic is done.
19 Sep 2018
General, detective or fairytale princess? Find your eventprof personality
Event professionals come with a range of personality types. Which one of these big personalities matches yours?
11 Sep 2018
5 ways university accommodation will surprise you
Student accommodation has changed. Now you can expect hotel-standard service, comfortable rooms and a great location.
21 Aug 2018
The top 6 tools for academic conference management
Planning an academic conference is a challenge. Make keeping track of tasks and sharing content on the go easy with these six helpful tools.